Terms & Conditions

Room Rates

Rates are per room per night for 2 people and include full English breakfast, wifi and VAT. Single occupancy rate in Room 1, please deduct £50 in low and mid season and £10 in high season. Single occupancy rate in Rooms 2-6, please deduct £10. The tariff and information listed are correct at the time of publication and may be subject to change without notice.

BOOKING

A deposit of 50% is payable in order to reserve your dates and confirm your booking. The remaining balance is payable upon departure.

CANCELLATIONS

Regretfully, in the event of a cancellation (or a reduction of nights of stay) the below policy applies.

For all bookings a full refund of your deposit will be honoured for stays cancelled 30 days before arrival. Trevose Harbour House will hold a 50% deposit if you cancel between 30 days and 1 week prior to arrival. A full charge will apply for any cancellation received 7 days prior to arrival and for no shows or booking reductions after arrival. Guests will be charged as above unless the room is successfully rebooked, in which case a full refund will be made, less a £15 administration charge and any card transaction fees.
For bookings that are cancelled as a direct result of the Corona Virus Pandemic and your stay is within 30 days of arrival, Trevose Harbour House will provide a refund for any monies paid, if a credit note for a future stay is not suitable. 
 
Please note that all cancellations incur a £15 administration charge, plus any card transaction fees. 
We recommend taking out holiday cancellation insurance to cover such potential losses. For amendments to any current stays, these will be looked at on a case by case basis. If you have any questions at all regarding a future stay with us, please do let us know as we are here to help. We thank you in advance for your understanding in these times.

MINIMUM STAY

Bookings are taken for a minimum duration of 2 nights.

PARKING

Trevose Harbour House has three private spaces within the reserved area of the Train Station car park (a few minutes walk from the Guest House). They are allocated on a first reserve basis and cost £12.50 for 24 hours. We recommend enquiring about availability at the time of your booking.

CHECK IN & CHECK OUT

Check-in from 3pm – Check-out before 11am. Please note that Trevose Harbour House is not suitable for young children and as such does not accept children under the ages of 12. For an extra bed- £50 Trevose Harbour House does not accept pets.

DISABILITY ACCESS

Due to the original layout and design of our property, we are unfortunately unable to offer easy access for guests with disability. We invite our guests to discuss their specific needs in advance of their booking in order to give us the possibility to assist where possible and establish whether our property will be suitable for their needs. Please click here to view our access statement.